Vincent Paquet, Chief Product Officer at Dialpad (dialpad.com), joins Mang-Git to discuss AI's impact on communication to the challenges and opportunities in the world of tech. He shares insights on the evolution of AI in business communications, especially with chatbots and real-time transcription, and how language is both a problem and a solution in tech.
00:00 Introduction and Guest Welcome
01:24 Vincent Paquet's Background and Dialpad Overview
03:33 Evolution of Dialpad and AI Integration
04:26 Build vs. Buy Decision-Making
12:54 Case Study: Acquiring Talk IQ
19:08 Impact of AI on User Experience
22:29 Future of AI and Communication
36:13 Wrap-Up and Personal Insights